Privacy Policy

Last updated: 3 September 2026

IELTSTOP (“IELTSTOP”, “we”, “us”, or “our”) provides AI-powered IELTS preparation tools through our website and application. This Privacy Policy explains how information is collected, used, protected and handled when you use our services.

1. Information we collect

Depending on how you use IELTSTOP, we may collect information such as your name, email address, phone number, account details, payment or transaction information, and messages you send to our support team. We may also process content you submit for IELTS preparation, including written responses and speaking recordings, together with the feedback generated from those submissions.

2. How we use information

• To create and maintain your account and provide the services you request.
• To evaluate writing and speaking submissions and generate IELTS-style feedback.
• To process purchases, subscriptions and customer support requests.
• To improve reliability, security and the quality of our platform.
• To communicate with you about your account, purchases, service updates and support.
• To comply with applicable legal, accounting and security requirements.

3. Payments

Payments are handled through the payment provider shown at checkout. IELTSTOP does not need to store your complete card or banking credentials on our platform. Payment providers may collect and process payment information under their own privacy policies and security requirements.

4. Data security

We use reasonable technical and organisational measures to protect account information and submitted content against unauthorised access, loss, misuse or disclosure. No internet service can guarantee absolute security, so please use a strong password and keep your login details confidential.

5. Service providers

We may use trusted technology, hosting, analytics, payment and AI-processing providers where necessary to operate IELTSTOP. Such providers may process information only as needed to provide their services and are expected to apply appropriate safeguards.

6. Data retention and deletion

We retain information for as long as reasonably necessary to provide the service, maintain business records, resolve disputes and meet legal obligations. If you want to request deletion or correction of personal information, contact us at info@ieltstop.com.

7. Cookies and similar technologies

Our website or application may use cookies or similar technologies for essential functionality, security, analytics and preferences. Your browser or device may provide controls for managing cookies.

8. Children

IELTSTOP is intended for people preparing for IELTS. If you are under the age required to consent to online services in your jurisdiction, please use the service with the involvement of a parent or legal guardian where required.

9. International users

IELTSTOP is available worldwide. Information may be processed in countries other than the one where you live, subject to applicable safeguards and legal requirements.

10. Changes to this policy

We may update this Privacy Policy when our services, practices or legal requirements change. The updated version will be posted on this page with a revised date.

11. Contact

For privacy questions or requests, contact info@ieltstop.com. You can also reach IELTSTOP at +91 9959608148 during the published support hours.